Revolutionizing Mentorship:
Cybermentor’s Partnership with Code Engine Studio and University of Calgary
KEY INSIGHTS
In a Nutshell
The Problem
The University of Calgary through the Cybermentor program connects girls with women in STEAM careers to address gender gaps. To enhance its mission of empowering these youths, Cybermentor planned to overhaul its mentorship matching and communication systems to improve usability, engagement, and security.
The Solution
Code Engine Studio undertook a comprehensive development project for Cybermentor, migrating the entire database to the cloud, creating a mentorship portal and mobile app, and integrating a custom chat tool with restructured user profiles. This initiative aimed to enhance usability, engagement, and security, ensuring a robust and efficient platform for long-term success.
The Results
Significant enhancements in administrative efficiency, security, user satisfaction, and overall product reliability, empowering Cybermentor to deliver a seamless, engaging, and trustworthy mentoring experience
The Challenge
Cybermentor faced significant challenges in optimizing its platform. The mentor-mentee matching process was inefficient, burdened by disorganized data and manual effort. The communication platform failed to meet the expectations of its young users, and security vulnerabilities posed threats to user data and privacy. To address these issues, Cybermentor sought a thorough revamp to improve the overall functionality, user experience, and security of the platform.
Our Expertises
Our Solution
User Profiles: Developed holistic user profiles through a reorganized data structure, simplifying the matchmaking process.
Communication Platform: Revamped the moderated chat application and extended it with a secure custom mobile app, enriching it with file sharing, emoji support, and enhanced security measures to boost engagement between mentors and mentees.
Migrating to AWS: Transitioned to a more sustainable infrastructure by migrating to AWS, addressing the limitations of the initial build and offering scalable
Security: Conducted a thorough assessment and mitigation of security vulnerabilities to effectively protect user data.
Our Process
Analysis and Planning: Conducted a thorough analysis of existing issues and devised a strategic plan for cleanup and development.
Feature Development: Introduced new features to boost user engagement and enhance platform scalability.
Maintenance and Training: Maintained the infrastructure and application while training program leaders on how to best use the tool to support the mentorship program.
Issues We Faced
Development Transition: Transitioning from a rudimentary build to an advanced, process-driven development approach.
AWS Migration: Undertaking the complex migration to AWS without extensive support from the original development team.
Cross-Platform Development: Developing a chat application compatible with both iOS and Android, leveraging Drupal as a backend.
Client Education: Providing comprehensive training to the client's changing management team on system use.
The Results
A unified mentorship portal and mobile application that seamlessly facilitated the annual mentorship program, integrating the entire messenger platform and complex mentor matching process.
Enhanced administrative productivity, improved user satisfaction, and bolstered product reliability.
A scalable system that was easily replicated for use by other departments and universities.
Let's Talk
We are here to help you rein everything in and ensure a successful outcome. Start a conversation with us about your project needs by sending us a message.
Contact our new business team.
